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TFS Spam Email Notifications being sent sporadically


Hi, I am a TFS Admin. We use TFS Spam on our new platform. We have a virtual machine /w Windows 2008 Server installed using TFS 2010. Our developers are saying that not all email notifications are being sent with TFS Spam. Each day, they miss about 3 - 4 emails out of about 20 - 30 emails sent. I am not sure why it is sending some and holding back others. Is there something I can check or try? I am at a loss. Any help would be greatly appreciated. Thanks!